The Fountains Day Spa
Guinot Institute Paris

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General Information Customer Service Survey

Fountains Day Spa Customer Satisfaction Survey

Thank you for choosing Fountains Day Spa. It is our goal to provide you with the best possible service and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below. All information is kept confidential and used strictly to improve our service. Thank you for responding.

Agree Disagree Strongly 


Staff was courteous and helpful.
Staff provided complete, accurate information to you.
Check in/out was expedited in a courteous and timely manner.
Therapist thoroughly explained details of treatments performed.

My overall experience was positive.

I will come back for future treatments.
Please indicate the name(s) of any staff person you would like to commend:

As a result of your experience with us, what improvements can you recommend?

If you feel we fell short in meeting your service expectations, please describe the situation and the date the
incident occurred.

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