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To reserve your appointment, we require
a credit card, gift certificate number, or prepayment.
For all services, we require 24 hours
notice in the event of cancellation of single treatments
and 48 hours for Spa Packages. If full notice is not
provided, we will bill for 100% amount of the services
If the appointment can be filled, no
billing will be made. We appreciate your consideration
in honoring our cancellation protocol.
Clients should arrive 15 minutes prior to
your appointment. If you arrive late, your service may
Regardless of the length of the treatment
actually given, you will be billed for 100% of the
amount of the services reserved.
In consideration to our therapists, who
are paid on commission, and other clients with
appointments after yours, please plan accordingly and be
If a client forgets or chooses to forgo
their appointment, this is considered a “no-show.”
We will bill for 100% amount of the
For Your Peace of Mind
Because we cannot be responsible for lost
or damaged personal articles, we suggest you leave your
valuables at home.
Gift Certificates do not include
Gift Certificates expire 1 year from
date of issue except in the state of California, where
they revert to dollar value equivalent after 1 year.
Gift Certificates are non-refundable.
Fountains Gift Certificates for services
may be converted to a dollar amount to be used to
purchase other treatments or products.
All other Gift Certificates cannot be
used to purchase products.
Gift Certificates can not be combined
with any other discount or special, unless otherwise
stated. Including but not limited to Wesite offers,
email offers, Facebook and Twitter offers.
Gratuities are always left to the
discretion of our clients and should be given to your
service provider by cash or personal check.
The customary gratuity is 15% of service
Method of Payment
Checks (Only Virginia, Maryland, or D.C.)
Gift Certificates ( Fountains Day Spa, Spafinder, Spawish)
The minimum age for massage therapy is
For all other services, clients under
the age of 18 must either have a parent or guardian
present during the service or provide a parental consent
form filled out and signed by a parent or guardian
before services will be provided.
Such forms will be provided upon
You must be 18 years or older to request and pay for spa
If you have a medical condition that may
be worsened by, interfere with, or impact your service
of choice, please consult with your doctor before
requesting an appointment.
In addition, please let The Fountains
Day Spa ® and your service provider know in advance
if you have any injury, medical condition or other
issue that concerns you or may be inconsistent with
having a spa treatment.
If the service provider learns that
you have an injury, open sore, cut, lesion, skin or
nail infection, or some other medical condition that
could be exacerbated by the spa treatment, the
service provider may refuse or terminate your
treatment with no refund to you.
So, please let us know in advance of
any possible condition, injury or issue.
While all our pre-natal massage
therapists have received special training and are
experienced in how to gently and safely handle our
pregnant clients, we require that you first consult with
your doctor before booking these spa treatments.
Purchasing Products or Gift Certificates
You can place an order online or by
calling the spa locally 703-549-1990 or toll free at
All online transactions are secure and
will be processed within 24 hours of purchase
There may be shipping charges.
Prices are subject to change without notice