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June 21st, 2017
I had a facial this morning with Francis. This being my first facial, I
was greatly appreciative of Francis explaining the different methods he
was using. He explained the sensations I would feel and gave great advice
on maintenance of my skin. I will absolutely recommend to my friends in
Ellen - Alexandria, Virginia
May 9th, 2017
Hope you had a nice weekend
I just want to let you know that my Mom was so pleased with how her face looked - and how much better her nose looked - after you gave her a facial last week. And I've got her using my Guinot cleanser and the moisturizing samples I have. She is pretty excited about her face looking and feeling so much better.
I stopped in at the Fountains today and bought her a package of 6 facials that Jack and I will give her for Mother's Day. I also bought her a package of 3 25-minute reflexology sessions. I figure I'll strike "while the iron is hot!"
You are so amazing. And you'll be seeing a lot more of the Richard women...!
Anne - Alexandria, Virginia
January 29th, 2014
Greetings and Happy New Year!
As you know, i am a fan of your spa.
Although i don't experience the spa on a regular basis,
I just love the intimacy of the shop and i adore your employees.
Three months ago i broke my foot so i have been glued to crutches,
and scooters to get between the office and the boats.
It has been a humbling experience, but i have greeted each day as a new adventure in life.
Even the dog has adjusted to a dog walker.
Last Friday was my "release from crutches".
I am gradually weaning myself off the walking cast, however, the foot is quite stiff.
So, I thought i would treat myself to a massage, and signed up with She Sumbatyan
- a new gal whom i had not had the opportunity to meet.
Well, when i walked out of your place last evening, i thought i was "stepping out in style"....wow!
What great threrapy....I had blood circulating in parts of my foot that i never knew existed.
I was so thrilled that i quickly signed up AGAIN, with Sha....just loved her......thank you so much!!
To you and all your staff, keep up the good work.
all the best,
Charlotte - Alexandria, Virginia
September 9th, 2012
I wanted to tell you again how much I appreciate you. Your counsel and assurance really gives me hope!
I admit I could have a better attitude and it hel[s to have your motivating and encouraging words.
Thanks for all you do!
Lauren - Washington, Dc
March 17th, 2011
The "Lift" plus "Liftosome"facial Erin did for me the
other day was just awesome! I could not believe what a
difference it made to my face. It certainly took a few years
off this old lady. The areas around my eyes and upper cheeks
were amazing. It looks like I had received a face lift. The
treatment is definitely for those of us who are mature, and
especially for a special occasion.
Thank you so much,
Ann - Alexandria, Va
February 28th, 2011
What a joy to have you as a mentor, and your generosity
is amazing. I adore my facials, and I thank you. Coupled
with advice and stories, visits to you are joyful occasions
and memorable. You make me feel loved and valued, plus
getting a "fill-up" of positive energies to last!
Love you dearly,
Hardie - Sperryville, Va
January 14th, 2011
Hi again, Suzanne,
My husband and I came in for spa services last weekend.
In particular, those received by you were top-notch. The
Fountains experience was truly attentive, honest, and one of
a kind. I am following the at-home guidance/skin care you
Thank you again and best,
Anne - Alexandria Va
October 19th, 2010
I just wanted to say thank you so much to you and your
wonderful staff. The girls and I had wonderful time on the
9th celebrating my sister the bride. (I apologize that I am
late in extending my thanks.) I have just raved about
Fountains to all of my friends and co-workers.
Thank you again, and I look forward to
visiting your spa again.
Meghan - Aldie Va
September 30th, 2010
I always ask for Francis for my facials but I have also
tried other technicians (if thats appropriate) and found
them just as wonderful.
I have fallen in love with your spa just from my own
experiences. From that, I put together an impromptu "spouses
spa day" for some of the military spouses where I work and
there were approx 5 or 6 that participated on 19 Sept and it
was a WONDERFUL experience for everyone. So much so that
we've decided to make it a bi-annual event. Hmmm....we're
looking forward to Feb 2011 for the next gathering.
Thank you to everyone for making it a total experience
from beginning to end for each of us.
Suzanne - Upper Marlboro
May 27th, 2010
Fountain Day Spa-
I have had problems with Acne since I was 12, and the
facial has always been the worst part of the spa package for
me because every technician I've ever gone to has always
been brutally honest with an emphasis on brutal. But Shannon
was amazing. The facial itself was incredible, and my skin
never looked better than it did that day. But more important
to me was that Shannon was very polite and friendly.
What I really appreciated was her asking if I would like
to talk about my skin, and also asked if I would like any
advice. Shannon also explained why the products I was
currently using were actually damaging my skin without
pushing any new products.
Julie - Washington DC
February 20th, 2010
Dear Fountain Day Spa Staff,
Today I called completed stressed under the assumption
that I’d made a terrible mistake with the address of my most
recent purchase. I was greeted with assurance that not only
had my issue been completely resolved, but further I
discovered that it would in fact make today’s daily push.
I just want to note that I was utterly impressed with the
professionalism presented today by your staff when presented
with a seemingly grave issue. This was truly a remarkable
experience, to know that things had been taken care.
As I mentioned to your staffer on the phone that I’m
currently in Afghanistan, and the simplest things tend to
pose challenges. Nonetheless, it was rewarding to know that
your staff had resolved the issue.Thanks for all your hard
Brian - Afghanistan
November 8th, 2009
Fountains Day Spa
Nestled in Alexandria, VA is The Fountains Day Spa, a
small yellow building that is truly a ray of sunshine.
Every month I travel 2.5 hours to have a facial at the
Fountains. I am sure I pass 5 to 10 other spas on my way,
but none offer the quality of service and products offered
by Suzanne, Francis, and the rest of the staff. Living so
close to Philadelphia and New York, I have lots of options,
but I've found the best at the Fountains.
Linda - Newark, De
October 30th, 2009
Fountains Day Spa
I have been fortunate to have many, many massages over the
years. The massage I had today with Yvonne was absolutely
one of the best I have ever had. She found every little spot
that needed attention, and got rid of all the knots and
stress. She listened to me beforehand to know what I liked
and what I needed in my treatment. Her techniques were
wonderful and pressure was just right for each area.
I also had a marvelous facial with Suzanne and, boy, does
she know her craft. It was relaxing, pampering and my skin
feels amazing. I can't wait to come back for another one!
Thank you, Yvonne and thank you, Suzanne.
Lynn - Alexandria Va
April 22th, 2009
I wanted to thank you again for getting my husband, Len,
in for a massage this past Sunday. Because he was so relaxed
he was able to get a good night sleep.
He was up bright and early the next morning and went and
took that 4 hour PMP test. This was his fourth try, but he
did it...he passed the test!!!
Having that massage the night before allowed him to get a
good nights sleep.
Thank You again...
Heidi - Alexandria Va
April 10th, 2009
Dearest Suzanne and Company
Thank you for the absolutely incredible experience of your
soothing touch and treatments that you prepared for me
today! You and Francis always heal the body and the soul! An
appointment at your relaxed and comfortable spa transports
one from all the stresses of this world into a place of
peace and tranquility -- with the benefit of stellar skin
treatment! How fortunate we are to have you in Old Town, and
what a difference your products and treatments make in our
busy lives! Bless you for making time for me today!
And as an added "Thank You" for the wonderful breakfast,
here's the history of the delicious hot cross buns from
today -- Firehook truly prepared the genuine article for
Much to love to you and to everyone at the
Mary - Alexandria Va
January 26th, 2009
I was in such a daze when I left, I did not notice that
you had given me so much extra time. Thank you!
For the first time ever, my husband noticed how great my
face looked and couldn’t stop commenting. It is the LIFT for
Thank you again
Connie - Alexandria Va
October 24th, 2008
I spent this Sat. at Fountains Day Spa with my two
sisters. I felt compelled to write to you and thank you for
an outstanding experience! The second I walked in I felt all
my stress melt away! The massage and facial were
outstanding, and every person I dealt with was very
friendly, upbeat, and helpful. When our treatments were over
at the end of the day we did not want to leave. We will
definitely be returning! Thank you for the local escape from
Stacie - Alexandria Va
October 14th 2008
What a lovely message you have sent.
Thanks for all the care and kindness you give to all of
us Fountains friends.
Bernie - Washington DC
July 5th 2008
Thank you and Shannon. I have visited many spas and never
have been treated with such respect and professionalism. My
visit addressed my skin and back concerns (one of the best
treatments I have ever had). You both gave me the space to
be able to totally relax and I feel that I was in the care
of caring professional therapists.
Thank you again and I will be back soon and often.
Holly – Washington DC
April 3rd, 2008
…Fountains Day Spa satisfied my expectations and exceeded
We both came to Fountains very sad because my cousin was
killed that morning and Fountains Day Spa allowed us to
forget about his untimely death for a few precious hours.
For that we are eternally grateful.
Chemayn – Washington DC
March 12th, 2008
How thoughtful of you to stop by on your day off to say
hello to Patti. We were both touched by your visit. As
always, we enjoyed a glorious day at the Fountains - thanks
to you and all the caring staff.
Hope to see you soon
Diane - Alexandria, Virginia
P.S. Good news about the RN with Botox
PPS. Enjoy this card - Frank G (Francis) is one of my
February 25th, 2008
Just a quick note to say how much Jen and I enjoyed the
Couples instruction class last week! Thanks for sharing your
knowledge of massage and general god health and wellness. We
found the session to be as enjoyable as it was educational!
Rob - Alexandria,
January 14th, 2008
The quickest of notes to thank you for finding room in
Saturday's schedule for Edith and me to have facials. It was
a wonderful start to our day which we thoroughly enjoyed in
I do hope it won't be as long before I return!
Jeanne - Alexandria, Virginia
January 3rd, 2008
I just wanted to thank you for a great birthday...as my
birthday falls on a holiday, I have not had many "birthday"
celebrations in my 44 years. This one is in the top 2. Have
a great year and we will see you soon.
Holly - Purcellville, Virginia
December 26th, 2007
My facial today with Francis was amazing...Your spa is
unpretentious yet the experience is of the highest quality I
have experienced anywhere... I would like to come with my
mom, sister and niece on mothers day. ……. thanks for a great
experience on my birthday......
Francine - Alexandria, Virginia
December 20th, 2007
Spending the day at Fountains Day Spa last week was a
fabulous experience for me and my 3 friends! You and your
talented staff provided exceptional service....my facial was
the absolute best I have ever received.
Sending a great big "THANK YOU" for making our day so
amazingly enjoyable. I highly recommend the "Great Escape
Spa Day" package. We all left your salon feeling relaxed,
refreshed, and full of energy. We will be back!!
Tina - Fairfax, Virginia
December 17th, 2007
Thank you and your wonderful staff for making our spa day
so special last Friday. We loved our treatments and your
incredible hospitality. And we REALLY appreciate the
wonderful lunch you coordinated for us.
Please let Lauren, Leaf, Francis, Lisa, and Leah know
that Deb, Kim, Tina and I are most grateful for making our
day a most special and memorable one.
We look forward to seeing you again very soon.
Monica - Washington, D.C.
August 23rd, 2007
I wanted to thank you all so much for such an enjoyable
experience! My boyfriend bought me a package for my 44th
birthday and I redeemed it this past Monday. Faye is a
wonderful massage therapist and I would highly recommend
your spa to others! I hope I get the opportunity to visit
your spa again in the near future. My boyfriend got word of
his deployment the evening after we got home.so i am going
to try to treat him to a massage before he has to go to
Iraq. I think he will need it and enjoy it.
Toni - Elkton, Maryland
March 12th, 2007
A treatment with you is a total mind and body expereince.
Your caring and kindness touch both components. Your
awareness of your spiritual attributes is so vital that it
is invigorating on many levels. I never expected a
businesswoman to be such a positive spiritual force.
Cecilia - Alexandria, Virginia
March 4th, 2007
Fountains is a wonderfully personal, private oasis where
we come to seek comfort from laying on of the hands. It's an
amazing refuge & I don't know why anyone would go to a
larger spa when they could spend time with all the great
staff at Fountains. It is the very best of the best!
Diane - Alexandria, Virginia
February 16th, 2007
Since you always say nice things about me…I thought I
would take the time to compliment one of your employees.
Just wanted to let you know that it was a pleasure working
with Shannon yesterday. I can really tell that she cares
about what she is doing, is knowledgeable, and warm
spirited. It was such a treat to work with someone of
that caliber and she is a wonderful addition to the spa.
She is the epitome of a “Fountainesse.” Sincerely.
Jessica - Alexandria, Virginia
December 20th, 2006
I had the most enjoyable and amazing healing, massage
session with you in September. I am interested in having
another great experience. I am interested in The Stress
Buster. I know you don't usually work on clients, but
wondered if you were filling in for anyone this next week.
Thanks so much.
Ginny Lee - Destin, Florida
November 13th, 2006
I could tell that Suzanne was an expert in skin care and
she gave me very useful tips. Renee was also very
knowledgeable in massage therapy. I was surprised she could
get the knots out of my tense back! I felt like my skin was
glowing after my facial. With prior facials I had alot of
redness and irritation.
Thanks for a very relaxing girls day out last Saturday.
The three of us really enjoyed it. We will definitely be
Michelle - Frederick, Maryland
September 14th, 2006
Thanks so much for recommending Liz for a thai massage. I
was in there on Tuesday and it was the best massage I have
ever had. Seriously, I think she connected with every major
muscle in my body! I intend see her again
Regina - Alexandria, Virginia
Francis is AMAZING!!!
Posted by erin on Aug 16th, 2006
I agree with the other reviewer that Francis is the man
to see at Fountains. He literally changed my skin and he is
the most kind, gentle man. He is a skin GENIUS!!!
The best facial in town
Posted by ann richard on Jul 23rd, 2006
I have been going to the Fountains for facials for many
years. Francis is absolutely the best -- you will not get a
better treatment anywhere -- not in L.A. or NY, not on a
luxury cruise ship, not at a 4-star resort. Francis works on
your face for the entire time of the treatment and does not
abandon his clients to steam or hot towels. Totally amazing!
February 20th, 2006
Would like appointment for (usual) facial on sat, march
18th - ?? morning.
Looking forward to seeing you.
Katharine - Toronto Canada
February 9th, 2006
Thank you for recommending the Super Hydradermie facial
last night. I woke up this morning and peered in the mirror
and my skin looks beautiful!! I'm going to have to look at
myself every time I pass a mirror today. =) My pores look so
much better, and there isn't any redness from the cleaning
on my nose. Not to mention my skin feels so soft. I feel
like I'm radiating. =))
Thank you again for all of your great information and a
Shirley - Arlington, Virginia
January 29th, 2006
I just wanted to share this with you. I was given a gift
cert for RedDoorSpa & they don't compare to the services
I've received at your salon. It is way overpriced &
definitely didn't feel nearly as personal or interactive as
with your people. I wouldn't spend my own $ there...& if I
had, I would've been very disappointed. I wanted to thank
you for making everything about your salon so wonderful and
comfortable and reasonably priced!
Jennifer - Alexandria, Virginia
June 22th, 2005
You are way to kind – thank you so much for offering me a
free service!! Very Very generous of you ~ I love everyone
here so much… You’ve really been blessed w/ a phenomenal
Kimberly - Alexandria, Virginia
May 30th, 2005
Hello dear people
I hope you will remember the 4 women who spent a
wonderful day at your spa last September. We were there to
celebrate our dear friend, Emily's, end of cancer treatment.
Unfortunately shortly after.... within a matter of weeks....
the cancer came back with a vengeance. Emily passed away
last weekend after a 2 year courageous battle.
Our girlfriend weekend was one of the highlights of her
life.... we had all been friends since we were
9............................ 44 years!!! So there were many
highlights but that weekend was superb.
Thank you for making it such an incredible experience for
Kathy - Williston, Vermont
March 23rd, 2005
Thank you so much for my facial. It was relaxing – but I
enjoyed most meeting you!
Special thanks for taking such good care of our girls.
Cindy - Ithaca, New York
March 12th, 2005
I want to be the one to give you this book because its
spirit of healing reminds me of you. I actually thought of
you several times while I was reading it, because I knew you
would love it. I can’t wait to hear your thoughts next time
I see you. Enjoy!
Rebecca - Alexandria, Virginia
February 25th, 2005
Dear Suzanne, Francis and all at the Fountains Day Spa
Thank you so much for the 'royal treatment' this week at
I appreciate your friendliness toward me and really feel
Francis was an outstanding esthetician and
conservationist. Again thank you for your thoughtful
generosity by giving me this gift – you all made my day!
Meghan - Springfield, Virginia
January 15th, 2005
The Wonderful Staff
I couldn’t let another day pass by without sending out
this heartfelt thank you.
It’s Yvette _______. And I was there on Friday, Jan 7,
2005 for the works (a gift for my birthday).
You all helped me celebrate one of the best birthdays I’ve
ever celebrated. I felt absolutely wonderful and special.
Each service was amazing and I say thank you, thank you,
thank you to all of you that treated me so special and took
great care of me. I haven’t stopped talking about you all.
I will be back. Thanks again.
Yvette - Capitol Heights, Maryland
October 18th, 2004
Thank you Suzanne
For your warm supportive message today.
Ellen - Duxbury, Massachusetts
October 4th, 2004
To everyone at the Fountains Day Spa
Thank you for making my 31st birthday so special! I
appreciated the royal treatment – it made me feel like a
What a special birthday treat and a wonderful day. You’re
a very kind group of people. Thank you
Alexis - Alexandria, Virginia
September 4th, 2004
It was nice to finally meet you after so many years that
Toni has mentioned you and your wonderful spa.
I enjoyed my first facial, ever on my 40th birthday – it
was a great gift for the “big” day.
Thank you & look forward to seeing you again soon.
Christy - Manassas, Virginia
June 9th, 2004
Response from Fountains Day Spa Daily Specials,
Wish I could be there. Tell Suzanne Hi and send my love.
No one like her or Fountains Day here in St. Louis.
Karen - St. Louis, Missouri
April 24th, 2004
To Whom It May Concern
I spent the afternoon at your spa on Friday April 23,
2004 for the “Morning of Beauty.” I did not have cash on me
and was unable to pay the tips to the three people who made
my day so relaxing. Please divide my tip three ways.
Appreciate your help.
Katherine - Arlington, Virginia
January 29th, 2004
Since becoming your client 25 years ago, I have traveled
Whether I am in London, Moscow or Beijing, you are still
People think I am 45 instead of 65 thanks to you.
Your caring and encouragement over the past 25 years have
taught me the importance of nurturing the body, mind and
Helen - Leesburg, Virginia
January 10th, 2004
I have an appointment today with Suzanne at the Fountains
Day Spa, and I want to share my thoughts with you. I know
that I will limp into the spa, feeling dried up, wrinkled
and generally ‘down at the heels’. The minute I enter the
salon, I will be surrounded by healing warmth and will be
calmed by the soothing peace and quiet. Suzanne will greet
me with a delicious hug, and my healing will begin. By the
time my treatments finish, I will be totally relaxed, my
skin will have a new glow, my spirit will be soaring and I
will be as always, eternally grateful to Suzanne.
I have been going to Suzanne for many years and it just
gets better every time. When I first met Suzanne, spas were
not a part of my life. She was my introduction and I thank
the fates for allowing our paths to cross. Anyone who
discovers the Fountains Day Spa is indeed a very lucky
Pat - Fairfax, Virginia
January 10th, 2004
As this is the beginning of a New Year, I felt it was
a good time to write and tell you what the Fountains
means to me.
I have been coming to you for almost twenty years now.
What you have created at The Fountains is very special.
From the moment one enters the door you and your staff
treat each client with such warmth, care and dedication
to making their visit an enjoyable experience.
Your treatments are superb, and I like the way you so
often tailor them to the individual client. The ambiance
is wonderful and you spare no energy in making everyone
as comfortable and feeling relaxed as possible.
Of course I cannot say enough good things about the
Guinot products – they are just simply the best!
I commend you Suzanne, on your competent staff, which
have also acquired your warmth and incredible aptitude
in making everyone feel so good after their visit.
I wish you all a very happy and prosperous New Year and
I look forward to many more special pampering visits to
your Day Spa.
Annie - Alexandria, Virginia
December 15th, 2003
I've been enjoying facials from the staff at The
Fountains Day Spa for over 25 years. Moving a hundred
miles away hasn't stopped me from continuing my monthly
visits, either. Getting pampered at The Fountains has
always been a treat, but an even greater treat is
hearing people gasp in disbelief when they learn my age.
Karen - Hockessin, Delaware
December 13th, 2003
Fountains Day Spa
Francis, Cassandra, & Melinda
Thank You for the services and kindness you all
provided. (My toes are still painted and look sexy.) The
salon Francis recommended was a great choice. My hair
looks totally fabulous. I got lucky- traffic was not
that bad on the drive home. To top the evening off I
came to home to an arrangement of all kind of flowers
and a red velvet birthday cake- imagine that. My
handsome hubby is just awesome!! I had a relaxing time
and a marvelous day. I hope you all have a splendid
weekend. I look forward to coming back.
Rebekah - Greenbelt, Maryland
December 12th, 2002
Fountains Day Spa
Craniosacral Therapy saved my life both physically and
emotionally. Melinda Naff, Suzanne Olsen & The Fountains
Day Spa are miracle workers. I have been receiving
treatments for about a year and a half.
When I discovered Melinda I had a carpal tunnel like
problem with my left thumb that caused severe pain up my
arm and rendered my left hand useless. I was about to
schedule surgery to cut the sheath on my thumb to
relieve the pain. At that time I also had severe pain in
the ball of my left foot. I had taken cortisone shots,
limped and heels were a thing of the past.
I first went to Melinda simply for a massage to help me
relax. She did her magic and I left, not cured, but able
to remove the brace from my hand and the pain was
greatly reduced. Over about a six-month period she was
able to heal the pain in my hand completely. I now have
full use of my hand and arm.
Now that I could use crutches I scheduled surgery for my
foot. I continued my work with Melinda and she focused
on my legs and feet. I got almost immediate relief and
could actually feel the calcium deposit breaking up in
my foot. Today I can wear heels again. The pain does
come back and I know that what I need to do is stretch
out my muscles. I believe that my hand and my foot
problems were due to stress and extremely tight muscles
and blocked energy in my leg and knee. Melinda and
Craniosacral Therapy released these blockages.
I am so very thankful that I discovered Melinda. Can’t
even imagine what my life would be like if I had
continued down the path of pain.
Suzanne is truly a giver of light who has put together a
team of experts in skincare & massage treatments that
equal any Spa worldwide. As a retired Admiral in the
U.S. Navy I have frequented many spas in the world and
the Fountains Day Spa is number one.
Ronnie - San Diego, California
October 10th, 2001
The wonderful massage you gave me September 20th
helped me arrive for my knee surgery in a peaceful and
relaxed state. I felt so good after the massage and
really like the heated stones you are now using. You
definitely have a calming and healing effect on my body.
To recover I’m spending lot’s of time in the pool doing
exercises and swimming .I am fortunate that Fairfax
County has great recreation centers and I use their
pool, leg press and bicycle. It is taking lots of time
but I want to do my part to make a full recovery.
Thanks for the great massage and for your good wishes. I
do think the mind and body need to work together and I’m
sure arriving for surgery in a calm and happy state was
I’ll be back for more peace, calm , relaxation, and
healing. When I’m ready to take a break from this
Marsha - Fairfax, Virginia
August 27th, 2000
Is there a more effective facial? I don’t think so_!
My face actually feels and looks so much better ---
You’re a skin genius------it was so nice to see you
again, and look forward to coming back soon.
Best of luck on your exciting plans.
Carlyn - Alexandria, Virginia
July 5th, 2000
It occurred to me that I have never expressed my
gratitude to you for all the wonderful support you have
given me over the years.
From the first day to today you have always greeted me
with care and respect. I continue to come back not only
because you are the best of your profession, but because
you are so real and communicate in such a natural way.
I also want you to know how very touched I was of your
gift to me of a facial just before I got married.
A mere thank you just isn’t adequate to cover your
generosity of sprit all these years, but I hope it will
Love Miranda - Bethesda, Maryland
July 17th, 1999
You are an angel on this earth. How incredibly
generous and kind you are. God will shine on you for all
the love you shower on others. I will be in soon for my
sea algae treatment. You have my sincerest gratitude
Love Mary - Alexandria, Virginia